Jobs

Sales Assistant - Permanent Part-Time (2 days / 17hrs per week)

About Us

Operating since 2012, we originally started with a team of one offering a simple metal detecting recovery service and later selling a few brands from home. Today, we have a high-street retail store location, sell all the top brands from around the world, offer a multi-channel experience online and have become Brisbane’s one stop detecting shop. We’re keen to break some new ground in 2021, and we need another team member to join our sales team as a Sales Assistant to make that possible!

We pride ourselves on being able to offer great customer service, and to give our customers the very best solutions to match their level of experience and areas of interest in this growing hobby. We currently have a team of four, from various backgrounds and with various interests.

The store is currently based in Everton Park, on the Brisbane Northside. We have been looking for new premises, but will remain on the northside of Brisbane. 

About You

Ideally you will be a detecting or fossicking enthusiast, and have some hands-on experience with this hobby. Bonus points if you’ve got some lost treasures of your own to show us!

But most of all we are looking for someone that we think will fit in well with our team, converse well with our customers, and who has all the relevant skills to do the job. We can definitely teach you everything we know about detecting, but you must demonstrate a curiosity for the hobby and a desire to be a quick learner.
 

About the role

We are offering a permanent part-time position, working two days a week, Monday to Friday. There is a possibility for the role to increase to three days a week in the near future. While your ordinary days will remain fairly consistent throughout the year, the ability to be flexible will work best with our current team.

The hourly rate is $25 + super + leave entitlements. A higher hourly rate will apply on Saturdays if they become one of your regular days in the future.

Responsibilities:

  • Answering phone calls and emails within business hours.
  • Assisting walk-in customers with their purchases, and questions about our full range of products.
  • Managing point-of-sale processes (previous experience with retail point-of-sale systems would be useful), and some minor Shopify processes.
  • Receiving and unpacking orders as they arrive.
  • Picking, packing and shipping of phone/online orders.
  • Keeping up-to-date with product information; being able to accurately describe features of technical detecting items.
  • General cleaning and upkeep of the storefront.
  • Opening and closing procedures of the storefront.
  • Tracking enquiries and leads with our online Customer Relationship Management software.
  • Participating in rolling stocktakes throughout the year

 Skills:

  • Previous retail experience (relevant experience in leisure, recreational or technical products would be highly regarded)
  • Solid communication and interpersonal skills (in-store / online / over the phone)
  • Friendly, helpful, confident, and engaging personality
  • Basic skills in Microsoft Office (Excel, Word, Outlook), and confidence in learning new software programs.
  • Proven ability to work autonomously, multi-task and problem solve – you will often work alone, but with support from the admin and store owner.


How to Apply

Please submit your application to justin@losttreasures.com.au via email. All applications must have a cover letter (along with your resume), that tells us:

  • Why you are interested in working for Lost Treasures
  • What your experience level or knowledge of metal detecting / fossicking is, or why you are interested in the learning more about this hobby
  • A little bit about yourself and your main interests/hobbies